![]() ![]() A rejuvenating massage can be really enjoyable after a long day of sightseeing or business meetings. Beauty services as well as facial treatments are offered on request. Guests can also enjoy the following spa/wellness facilities: sauna, steam room, on site spa services, full-service health spa, spa tub. Leisure amenities: An outdoor swimming pool is open for guests of the hotel. In addition there is private beach, nightclub, hair salon, gift shop/newsstand, garden and tennis court(s) at the hotel. Guests benefit from the professional services of our multilingual staff and doorman. Public areas of Grand Palladium Punta Cana Resort & Spa - All Inclusive are air-conditioned. For guest convenience, there is also a currency exchange facility available. Our hotel provides a 24-hour front desk service. Hotel Amenities Food options at Grand Palladium Punta Cana Resort & Spa - All Inclusive include a restaurant and a cafeteria. Entertainment: The in-room entertainment facilities at this welcoming hotel include flat-screen TV and cable television service. Bathroom amenities include makeup/shaving mirror, bathrobes, shower/tub combination, complimentary toiletries and hair dryer. Beds: Guests of the hotel may request a crib/cot (infant beds). In addition there is ceiling fan, minibar and desk in the rooms. Rooms are equipped with iron/ironing board. Hotel customers are offered the following room facilities: MP3 docking station, balcony, direct-dial phone, in-room safe, coffee/tea maker, climate control and clock radio. Hotel Rooms Grand Palladium Punta Cana Resort & Spa - All Inclusive boasts 451 fully equipped, air-conditioned bedrooms. Guests of the hotel will have easy access to Bavaro and White Sands Golf Course. We would not recommend this resort to anyone.Grand Palladium Punta Cana Resort & Spa - All Inclusive is a luxurious 4-star hotel conveniently located near the center of Punta Cana. I'm not sure if the resort has just gotten complacent with their customer service but overall, my friends and I were very disappointed. So, ended up calling the front desk to act as a translator and they tell us that we do not know how to close the refrigerator door and that's why the drinks are not cold! Are you kidding me? I think we know how to close a refrigerator door. They send someone who doesn't speak a word of English and we were having a hard time communicating with him. I called the front desk to come and either fix it or replace it. In the room, our refrigerator was not working and we realized that because the drinks were not cold. What's your relationship with the other person? Are any of you a couple? And so on.he made us very uncomfortable with his questions and finally just told him to leave. We thought harmless but his questions were too personal such as who's staying with who and in which room. ![]() ![]() We did not even get a welcome drink! So much for customer service! Oh and the creme de la creme was one of the employees - Yvantz - as my friends and I waiting at the lobby, he comes to us and starts chatting. He said that there was no mention of 2 queen beds and there are no rooms available etc. We arrive and Walter was at the front desk and he gave us a poolside room with 1 king bed. Could have stayed at a not “all-inclusive” and probably would have enjoyed better room, service and food. Which we were lucky to get twice in our entire stay. Only good part of this whole trip was the kids pool.īhogali restaurant was the only hope for decent meal a day. There are no real juices it’s all flavored sugar syrup. Even the basic choices like pizza pasta was junk quality. For vegetarians forgot about multiple options. I cannot believe how can someone mess up pizza. Staff over all friendly and willing to help but they know their limitations so I don’t blame them.įood was the worse. Phone line down never got fixed even when I went all the way to reception to report it. Guess what water still leaking in the main room. Changed to second one with wasting 3 hours packing and again unpacking. When that got fixed the door knob came right in the hand. The first rooms we got had shower fixture issue and water leaking to the main room. It’s a resort beautifully built back in the day. ![]()
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